BizzyIn short: We collect only what Bizzy needs to work: your account, the business records you save (including customers, staff and payslips if you use them), and your purchases. We back your records up so they follow you to a new phone. We do not sell your data, show ads, or use tracking tools. Text you type into the AI tools is sent to an AI provider to get your answer. You can delete your account and your data whenever you like.
- Who is responsible
- What we collect
- Your customers' and staff information
- Why we use it
- Who we share it with
- How long we keep it
- How we protect it
- Your choices and rights
- Phone permissions
- Children
- Changes to this policy
- Contact us
1. Who is responsible
Bizzy is run by BB Solutions (BrightByte Solutions), 202403286876 (003662752-A), Johor Bahru, Malaysia ("we", "us"). We are the party that decides how your personal data is used in Bizzy. This policy follows the Personal Data Protection Act 2010 of Malaysia (as amended) ("PDPA").
2. What we collect
| Account details | Your name, username, email address, and optional phone number. Your password is stored only in scrambled (hashed) form, so we cannot read it. |
|---|---|
| Your business records | What you save in the app: business profiles (such as name, SSM number, address, bank details), customers, products, quotations, invoices, expenses and, if you use Payroll, staff details (name, position, phone, optional ID number, bank details, salary) and payslips. If you have an account, these are backed up to our server. |
| Purchases | Plans and AI credit packs are bought through Google Play. Google handles your payment. We receive from Google the product, order ID, purchase token, amount and date so we can switch on your plan or add your credits. We do not receive your card or bank details. |
| AI use | How many AI writes you have used and how many add-on credits you have. The text you type into an AI tool goes to the AI provider to produce your answer (see section 5). We do not keep a copy of your AI questions or answers on our server, except a result you choose to report (see below). |
| Referral program | Your own referral code, who referred you, and the rewards you earn. If you claim referral money: your bank name, account number and account holder name. We use them only to pay you; after payment we keep only the last 4 digits of the account number. |
| AI reports | If you tap Report this result, we store the AI text you reported, the reason, your note, the tool, the date and your account (or device ID if you have no account), so we can review the problem and improve safety. |
| Technical details | A random device ID (used to apply the Free version limit), the type of phone or browser you log in with, and login times. We also use your IP address briefly to block repeated failed logins and abuse; we keep it only in scrambled form for that purpose. |
| Messages from us | Which notifications you have received, so you do not get them twice, and messages about your account or purchases. |
| When you contact us | The details you give us by email or WhatsApp so we can help you. |
Bizzy does not use advertising or third-party tracking tools, and the app does not use cookies. Our admin website uses one login cookie for our own staff only.
3. Your customers' and staff information
When you save your customers' or staff members' names, phone numbers, addresses, bank details or salary details in Bizzy, we store and back them up only to provide the service to you. We do not use them for our own purposes. You are responsible for having the right to keep and use that information, and for telling your customers and staff how you use it.
4. Why we use it
- to create and secure your account and log you in;
- to run the features you use: AI writing, documents, payroll, reports, backup and restore;
- to confirm your purchases and turn on your plan or credits;
- to send you notices about your account, purchases, plan changes and messages from us;
- to review reports about AI results, fix problems, prevent abuse and keep Bizzy safe;
- to meet our legal, tax and accounting duties.
By creating an account and using Bizzy you agree to us using your data in these ways. Some features, such as backup and the AI tools, cannot work without it.
5. Who we share it with
We do not sell your personal data. We share it only with the parties that help us run Bizzy, and only what they need:
- AI provider. The text you enter in an AI tool is sent to our AI provider (Anthropic) to write the answer. The provider is outside Malaysia. It handles that text under its own terms and privacy policy. Please do not type sensitive personal information about other people into the AI tools. By using the AI tools you agree to this transfer abroad.
- Google. Google Play processes your purchases and tells us whether they worked.
- Hosting provider. Our server and database are run by a hosting company that stores data on our behalf.
- Authorities and advisers. Where the law requires it, or to protect our rights, or to our lawyers and accountants who must keep it confidential.
If Bizzy is ever sold or merged, your data may move to the new owner, who must respect this policy.
6. How long we keep it
- Account and backup: until you delete your account. Deleting removes your personal details, your logins, your unused add-on credits and your cloud backup.
- Purchase and payment records: we must keep these for tax and accounting, typically up to seven years, even after you delete your account.
- Reports about AI results: up to 12 months, then removed.
- Referral payout records (amount, date, reference): typically up to seven years for accounting; bank account numbers are reduced to the last 4 digits after payment.
- Technical and security records: a short time, then removed.
- Password-reset links and login sessions: they expire on their own.
7. How we protect it
Data travels between the app and our server over an encrypted (HTTPS) connection. Passwords are stored scrambled, login tokens are stored scrambled, and our admin area needs a login. Keys for our AI and Google Play services are stored encrypted. Even so, no system is completely safe. If a data breach is likely to cause you serious harm, we will tell you and the authorities as the law requires.
You can help by choosing a strong password and not sharing it.
8. Your choices and rights
Under the PDPA you may ask us to:
- tell you what personal data we hold about you and give you a copy;
- correct data that is wrong or out of date (you can also edit most of it in the app);
- stop using your data, or withdraw your consent (this may mean we can no longer provide your account);
- delete your data.
The quickest way to delete everything is in the app: More, your name at the top (My account), Delete my account. You can also follow the steps at bizzy.bbsolutions.my/delete-account.html. For anything else, contact us (section 12). We will reply within 21 days. If you are not happy with our answer, you can complain to the Personal Data Protection Commissioner of Malaysia (Jabatan Perlindungan Data Peribadi).
9. Phone permissions
Bizzy asks only for internet access and, on newer Android phones, permission to show notifications. It does not ask for your contacts, location, camera, microphone or files. If you choose a logo, QR code or signature image for your documents, the app only receives the picture you pick. You can turn notifications off in your phone settings at any time; you will still see messages in the bell inside the app.
10. Children
Bizzy is made for business owners and is not meant for anyone under 18. We do not knowingly collect data from children. If you think a child has given us data, contact us and we will delete it.
11. Changes to this policy
We may update this policy. When we make an important change we will tell you in the app before it applies. The date at the top shows when it was last updated.
12. Contact us
For privacy questions or requests, email bbsolutions.official@gmail.com or message us on WhatsApp at +60 11-2136 1025. Please tell us your username so we can find your account.