Bizzy

Terms and Conditions

Effective 12 October 2026. Applies to the Bizzy app and its website.

In short: Bizzy helps you write marketing text with AI, make quotations and invoices, pay staff and keep track of your sales. You own your business data. AI answers can be wrong, so check them before you use them. Plus and Pro are monthly subscriptions through Google Play that renew until you cancel. You can delete your account at any time.

  1. Who we are
  2. Your account
  3. Free version, plans and payment
  4. AI writing tools
  5. Documents, payroll, reports and calculators
  6. Cloud backup and your data
  7. Using Bizzy properly
  8. Suspending and ending accounts
  9. Changes and availability
  10. Our responsibility to you
  11. Governing law
  12. Changes to these terms
  13. Contact us

1. Who we are

Bizzy is operated by BB Solutions (BrightByte Solutions), 202403286876 (003662752-A), Johor Bahru, Malaysia ("we", "us"). These terms are an agreement between you and us. By creating an account or using Bizzy you agree to them. If you do not agree, please do not use the app.

You must be at least 18, or have your parent or guardian's permission, to use Bizzy. If you use Bizzy for a business, you confirm you may act for that business.

2. Your account

  • You can use the Free version without an account. Data then stays on your phone only (see section 6).
  • To create an account you give a name, username, email and password. Phone number is optional. Keep your details correct and keep your password private. You are responsible for what happens under your account.
  • Tell us quickly if you think someone else has used your account.

3. Free version, plans and payment

  • Free version: a limited number of AI writes and documents each month, with a small Bizzy mark on PDFs.
  • Paid plans (currently Plus and Pro) give higher limits and more features. The price and what is included are shown in the app and in Google Play, in Malaysian Ringgit, before you pay. Prices and limits can change. A change does not affect the period you have already paid for.
  • Subscriptions renew automatically. Plus and Pro are monthly subscriptions bought through Google Play. They renew every month at the price shown in Google Play until you cancel.
  • To cancel: open the Google Play app, then Payments and subscriptions, then Subscriptions, then Bizzy, and tap Cancel. Cancel before the renewal date to avoid the next charge. You keep your plan until the end of the period you paid for. Deleting your Bizzy account does not cancel a subscription; you must cancel it in Google Play.
  • Payment and billing are handled by Google. We do not see or store your card or bank details. Your plan starts once Google confirms your purchase, which can take a few minutes. If it does not start, open Plans in the app and tap Restore purchase, or contact us.
  • AI credit packs. You can buy extra AI credits in the app as a one-time purchase through Google Play. The credits are added to your account after Google confirms the purchase. They are used only after your monthly credits are finished, they do not expire while your account is open, and they have no cash value and cannot be transferred. If you delete your account, unused credits are lost.
  • Unused monthly credits, such as AI writes, do not carry over to the next month.
  • Referral rewards. When the referral program is switched on, you can earn a reward if someone who signs up with your code buys their first paid plan. The amount, the waiting time and the smallest amount you can claim are shown in the app and can change. Rewards are paid by bank transfer to an account in your own name after the waiting time, if the purchase was not refunded. We may cancel rewards for fake or duplicate accounts, accounts you control yourself, or any abuse, and we may end the program at any time; rewards you already earned stay valid. Rewards are a promotion, not wages, and you are responsible for any tax on money you receive.
  • Refunds. Digital purchases start straight away, so they are generally not refundable by us. Refunds of Google Play purchases follow Google Play's refund policy. If you were charged twice, or your plan or credits did not arrive, contact us within 14 days and we will fix it or arrange a refund. Nothing here limits any refund right you have under Malaysian law.

4. AI writing tools

  • Bizzy uses an AI service from a third-party provider to write ads, captions, replies, product descriptions and translations. What you type into these tools is sent to that provider to produce the answer.
  • AI can make mistakes, invent facts, or produce text similar to what it gives others. Read and edit every result before you publish or send it. You are responsible for what you post, including claims about prices, health, results and promotions.
  • If a result is offensive, unsafe or wrong, tap Report this result under it. You do not need to leave the app.
  • Please do not enter sensitive personal information about other people, such as identity card numbers, bank details or health information.
  • Each plan has a monthly limit on AI use. We may add reasonable limits to protect the service from abuse.

5. Documents, payroll, reports and calculators

  • Quotations, invoices, payslips, sales reports and the profit calculator are tools to help you. You are responsible for the accuracy of what you enter and send, and for your own tax, accounting, employment and legal duties, including SST where it applies.
  • Documents made in Bizzy are simple PDFs. They are not e-Invoices submitted to LHDN (MyInvois). If e-Invoicing applies to your business, you must use an approved way to issue those.
  • Payroll in Bizzy helps you prepare salary records and payslips. The EPF, SOCSO, EIS and PCB figures are starting values or amounts you enter. Bizzy does not work out, pay or file statutory contributions or tax, and it is not payroll compliance software. Check the correct amounts with KWSP, PERKESO, LHDN or your accountant. You are responsible for the staff information you enter and for having the right to keep it.
  • Results, totals and profit figures are estimates based on what you enter. They are not tax, accounting or financial advice.

6. Cloud backup and your data

  • Your customers, staff, products, businesses, quotations, invoices, payslips and expenses remain yours. You give us permission to store and process them only to run Bizzy for you, for example to back them up and restore them on your other phones.
  • When you have an account, Bizzy backs up your data automatically and restores it when you log in. We work hard to keep backups safe, but no system is perfect. Please keep your own copy of records that matter, for example by sharing PDFs.
  • Without an account, your data is stored on your phone only. If you uninstall the app, clear its data or lose your phone, that data cannot be recovered.
  • We may set a reasonable limit on how much each account can store.
  • How we handle personal data is explained in our Privacy Policy.

7. Using Bizzy properly

You agree not to:

  • break the law, or use Bizzy for scams, fraud, or misleading or harmful content;
  • write or send content that is hateful, threatening, sexually explicit involving anyone, or that infringes other people's rights;
  • copy, reverse engineer, scrape or overload Bizzy, or try to get around its limits or security;
  • share your login with others, or use Bizzy to build a competing service.

8. Suspending and ending accounts

  • You can stop using Bizzy at any time. You can delete your account in the app under More, your name at the top (My account), Delete my account (or see bizzy.bbsolutions.my/delete-account.html). This removes your personal details and your cloud backup. We may keep payment records for as long as the law and our accounting require.
  • We may suspend or close an account that breaks these terms or puts Bizzy or other users at risk. Where reasonable, we will tell you why. If we close your account without a fault on your side, we will refund any paid time you did not use.

9. Changes and availability

We keep improving Bizzy, so features can change or be removed. We aim to keep the service running, but we cannot promise it will always be available or error-free. Sometimes we need to pause it for maintenance, and Bizzy may tell you when that happens.

10. Our responsibility to you

  • Bizzy is provided "as is". To the extent the law allows, we are not responsible for indirect or consequential loss, such as lost profits, lost sales or lost data, or for loss caused by AI content you chose to use.
  • To the extent the law allows, our total responsibility for any claim is limited to the amount you paid us in the 3 months before the claim.
  • Nothing in these terms limits rights you have under the Consumer Protection Act 1999 or any other law that cannot be excluded.

11. Governing law

These terms are governed by the laws of Malaysia. Any dispute will be handled by the courts of Malaysia, unless the law gives you the right to go elsewhere. We would like to hear from you first so we can try to sort it out.

12. Changes to these terms

We may update these terms. When we make an important change we will tell you in the app before it applies. If you keep using Bizzy after that, you accept the new terms. The date at the top shows when they were last updated.

13. Contact us

Questions or problems? Email bbsolutions.official@gmail.com or message us on WhatsApp at +60 11-2136 1025.